Who we are
Fireworx Network Management was founded with the goal of providing top-quality IT support to small and medium-sized businesses in the architecture, legal, design, manufacturing, engineering, and biotechnology fields.
With a strong focus on customer service and a team of experienced technicians, we are dedicated to helping our clients succeed through reliable and effective IT support.
We are dedicated to offering an improved relationship with your IT by becoming true partners in your goals.
Who you are
Our ideal customer is a small to medium-sized business that relies on technology in its daily operations. You have either outgrown your existing network and support technology, or you’re looking to get onto a cloud network for the first time. In either case, you value a strong IT strategy and want to partner with a firm that can provide stability, security, and scalability.
“By creating Fireworx Network Management, I wanted to build a more involved, beneficial, and stable IT experience for my clients. Doing IT better is my passion. It takes communication, partnership, and planning to fully realize the benefits of your IT service. We are looking for clients who are ready for something better than the Break/Fix approach that has defined most IT relationships for so long.”
Paul Hinman, Founder and Chief Engineer
The Fireworx difference
There are a few key things that set Fireworx Network Management apart from other IT support companies. Specifically, we:
- Focus on small and medium-sized businesses: Many IT support companies focus on large enterprises, but we understand the unique needs of small and medium-sized businesses. We offer flexible and customizable support packages to meet the specific needs of our clients.
- Serve specific industries: Our team of IT experts has a deep understanding of the technology needs of businesses in the architecture, legal, design, manufacturing, engineering, and biotechnology fields. We can help clients choose the right solutions for their specific needs and goals.
- Provide excellent customer service: We commit to providing top notch customer service to all of our clients. Your business depends on your tech working at all times. We are available to answer questions, troubleshoot issues, and offer guidance whenever needed.